{"id":989453,"date":"2025-04-26T18:35:26","date_gmt":"2025-04-26T18:35:26","guid":{"rendered":"https:\/\/health.coleebri.com\/declaration-de-confidentialite-uk\/"},"modified":"2026-02-08T16:23:51","modified_gmt":"2026-02-08T16:23:51","slug":"privacy-notice-uk","status":"publish","type":"page","link":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/","title":{"rendered":"Privacy Notice (UK)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"989453\" class=\"elementor elementor-989453\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50806690 e-flex e-con-boxed e-con e-parent\" data-id=\"50806690\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b38f470 elementor-widget elementor-widget-text-editor\" data-id=\"3b38f470\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n<!-- Legal document generated by Complianz | GDPR\/CCPA Cookie Consent https:\/\/wordpress.org\/plugins\/complianz-gdpr -->\n<div id=\"cmplz-document\" class=\"cmplz-document privacy-statement cmplz-document-uk\"><p><i>This privacy statement was last updated on May 4, 2025 and applies to citizens and legal permanent residents of the United Kingdom.<\/i><br><br><\/p><p>In this privacy statement, we explain what we do with the data we obtain about you via <a href=\"https:\/\/health.coleebri.com\/en\">https:\/\/health.coleebri.com\/en<\/a>. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:<\/p><ul>\n                <li>we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;<\/li>\n                <li>we aim to limit our collection of personal data to only the personal data required for legitimate purposes;<\/li>\n                <li>we first request your explicit consent to process your personal data in cases requiring your consent;<\/li>\n                <li>we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;<\/li>\n                <li>we respect your right to access your personal data or have it corrected or deleted, at your request.<\/li>\n            <\/ul><p>If you have any questions, or want to know exactly what data we keep of you, please contact us.<\/p><h2>1. Purpose, data and retention period<\/h2>We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)<details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.1 Contact &#8211; Through phone, mail, email and\/or webforms<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>An email address<\/li><li>IP Address<\/li><li>A telephone number<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.2 Payments<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>An email address<\/li><li>A telephone number<\/li><li>Financial information such as bank account number of credit card number<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.3 Newsletters<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>An email address<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.4 Registering an account<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>An email address<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.5 To support services or products that a customer wants to buy or has purchased<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>An email address<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.6 Deliveries<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>A home or other physical address, including street name and name of a city or town<\/li><li>A telephone number<\/li><li>An email address<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><h2>2. Sharing with other parties<\/h2><p>We only share or disclose this data to processors for the following purposes:<\/p><p class=\"cmplz-subtitle\">Processors<\/p><p><b>Name:<\/b>&nbsp;COLEEBRI sub-brands<br>\n                <b>Country:<\/b>&nbsp;France &amp; United Kingdom<br>\n                <b>Purpose:<\/b>&nbsp;In order to process orders and deliver services ordered.<br><b>Name:<\/b>&nbsp;Suppliers<br>\n                <b>Country:<\/b>&nbsp;France &amp; United Kingdom<br>\n                <b>Purpose:<\/b>&nbsp;In order to process orders and deliver services ordered.<br><\/p><h2>3. Cookies<\/h2><p>Our website uses cookies. For more information about cookies, please refer to our <a href=\"https:\/\/health.coleebri.com\/en\/legal\/cookie-policy-uk\/\">Cookie Policy<\/a>.&nbsp;<\/p><h2>4. Disclosure practices<\/h2><p><p>We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.<\/p><p>If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.<\/p><\/p><h2>5. Security<\/h2><p>We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.<\/p><p>The security measures we use consist of:<\/p><p><ul><li>Vulnerability Detection<\/li><li>Website Hardening\/Security Features<\/li><li>(START)TLS \/ SSL \/ DANE Encryption<\/li><\/ul><\/p><h2>6. Third-party websites<\/h2><p>This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.<\/p><h2>7. Amendments to this privacy statement<\/h2><p>We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.<\/p><h2>8. Accessing and modifying your data<\/h2><p>If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:<\/p><ul>\n                <li>You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.<\/li>\n                <li>Right of access: You have the right to access your personal data that is known to us.<\/li>\n                <li>Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.<\/li>\n                <li>If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.<\/li>\n                <li>Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.<\/li>\n                <li>Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.<\/li>\n            <\/ul><p>Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.<\/p><h2>9. Submitting a complaint<\/h2><p>If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner&#8217;s Office:<\/p><p><br>Wycliffe House<br>\n                        Water Lane<br>\n                        Wilmslow<br>\n                        Cheshire<br>\n                        SK9 5AF<\/p><h2>10. Children<\/h2><p>Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.<\/p><h2>11. Contact details<\/h2><p>COLEEBRI LIMITED<br>\n        7 Bell Yard<br \/>\nLondon<br \/>\nGreater London<br \/>\nWC2A 2JR<br \/>\nEngland<br>\n        United Kingdom<br>\n        Website: <a href=\"https:\/\/health.coleebri.com\/en\">https:\/\/health.coleebri.com\/en<\/a> <br>\n        Email: dpo&#064;&#104;e&#097;l&#116;h&#046;&#099;&#111;l&#101;e&#098;ri.&#099;om <br>\n        Phone number: 0033972399855<\/p><h2>12. Data Requests<\/h2><p>For the most frequently submitted requests, we also offer you the possibility to use our data request form<br>\t\t\t<div class=\"cmplz-datarequest cmplz-alert\">\n\t\t\t\t<span class=\"cmplz-close\">&times;<\/span>\n\t\t\t\t<span id=\"cmplz-message\"><\/span>\n\t\t\t<\/div>\n\t\t\t<form id=\"cmplz-datarequest-form\">\n\t\t\t\t<input type=\"hidden\" required value=\"uk\" name=\"cmplz_datarequest_region\" id=\"cmplz_datarequest_region\">\n\n\t\t\t\t<label for=\"cmplz_datarequest_firstname\" class=\"cmplz-first-name\">Name\t\t\t\t\t<input type=\"search\" class=\"datarequest-firstname\" value=\"\" placeholder=\"your first name\" id=\"cmplz_datarequest_firstname\" name=\"cmplz_datarequest_firstname\">\n\t\t\t\t<\/label>\n\t\t\t\t<div>\n\t\t\t\t\t<label for=\"cmplz_datarequest_name\">Name<\/label>\n\t\t\t\t\t<input type=\"text\" required value=\"\" placeholder=\"Your name\" id=\"cmplz_datarequest_name\" name=\"cmplz_datarequest_name\">\n\t\t\t\t<\/div>\n\t\t\t\t<div>\n\t\t\t\t\t<label for=\"cmplz_datarequest_email\">Email<\/label>\n\t\t\t\t\t<input type=\"email\" required value=\"\" placeholder=\"email@email.com\" id=\"cmplz_datarequest_email\" name=\"cmplz_datarequest_email\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"cmplz_datarequest cmplz_datarequest_request_for_access\">\n\t\t\t\t\t\t\t<label for=\"cmplz_datarequest_request_for_access\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" value=\"1\" name=\"cmplz_datarequest_request_for_access\" id=\"cmplz_datarequest_request_for_access\" \/>\n\t\t\t\t\t\t\t\tSubmit a request for access to the data we process about you.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"cmplz_datarequest cmplz_datarequest_right_to_be_forgotten\">\n\t\t\t\t\t\t\t<label for=\"cmplz_datarequest_right_to_be_forgotten\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" value=\"1\" name=\"cmplz_datarequest_right_to_be_forgotten\" id=\"cmplz_datarequest_right_to_be_forgotten\" \/>\n\t\t\t\t\t\t\t\tSubmit a request for deletion of the data if it is no longer relevant.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"cmplz_datarequest cmplz_datarequest_right_to_data_portability\">\n\t\t\t\t\t\t\t<label for=\"cmplz_datarequest_right_to_data_portability\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" value=\"1\" name=\"cmplz_datarequest_right_to_data_portability\" id=\"cmplz_datarequest_right_to_data_portability\" \/>\n\t\t\t\t\t\t\t\tSubmit a request to receive an export file of the data we process about you.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<input type=\"button\" id=\"cmplz-datarequest-submit\" value=\"Send\">\n\t\t\t<\/form>\n\n\t\t\t<style>\n\t\t\t\t\/* first-name is honeypot *\/\n\t\t\t\t.cmplz-first-name {\n\t\t\t\t\tposition: absolute !important;\n\t\t\t\t\tleft: -5000px !important;\n\t\t\t\t}\n\t\t\t<\/style>\n\t\t\t<\/p><\/div><\/p>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38fced0 elementor-widget elementor-widget-text-editor\" data-id=\"38fced0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"s9\"><span class=\"s6\">13. Healthcare Services: Additional Information<\/span><\/h3>\n<p class=\"s4\"><span class=\"s8\">Coleebri Health provides healthcare services (mobile phlebotomy). This section provides additional information about how we process your personal data when you use our clinical services, beyond the general website data processing described above.<\/span><\/p>\n<p class=\"s4\"><span class=\"s10\">Regulatory status:<\/span><\/p>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Care Quality Commission (CQC): Registration in progress<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">ICO Registration: ZB943661<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Clinical Governance: Guillaume Gual, Registered Manager<\/span><\/div>\n<p class=\"s4\">\u00a0<\/p>\n<h3 class=\"s9\"><span class=\"s6\">14. What Healthcare Data We Collect<\/span><\/h3>\n<h4 class=\"s13\"><span class=\"s12\">14.1 Before Your Appointment<\/span><\/h4>\n<p class=\"s4\"><span class=\"s8\">When you book a phlebotomy appointment through our website or contact forms, we collect:<\/span><\/p>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Full name, date of birth, address<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Email address and phone number<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Information about the blood test you need<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Which laboratory or service has ordered your test<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Whether you take blood-thinning medications<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Any previous problems with blood collection<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Whether you are under 16 years old (for safeguarding)<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Any allergies to plasters, latex, or antiseptics<\/span><\/div>\n<div class=\"s4\"><span style=\"font-size: 16px;\">&#8211; Whether you require DNA testing (paternity, ancestry, relationship, or health DNA)<\/span><\/div>\n<div class=\"s4\"><span style=\"font-size: 16px;\">-If under 16: parent\/legal guardian name, contact details, and relationship to patient<\/span><\/div>\n<p class=\"s4\">\u00a0<\/p>\n<p class=\"s4\"><span class=\"s10\">Why we collect this:<\/span><\/p>\n<p class=\"s4\"><span class=\"s8\">To deliver safe phlebotomy services tailored to your needs, prepare appropriately for your appointment, identify any risks or special requirements, and obtain informed consent.<\/span><\/p>\n<p class=\"s4\"><span class=\"s10\">Legal basis:<\/span><\/p>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Article 6(1)(b) UK GDPR: Contract &#8211; necessary to provide the service you&#8217;ve requested<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">&#8211; <\/span><span class=\"s8\">Article 9(2)(h) UK GDPR: Health care &#8211; necessary for medical diagnosis and healthcare provision<\/span><\/div>\n<div>\n<p>Additional legal basis for DNA testing:<\/p>\n<p>-Article 6(1)(a) UK GDPR: Explicit consent (required for genetic data processing); Article 9(2)(a) UK GDPR: Explicit consent for processing genetic data. DNA testing involves processing genetic data, which is a distinct special category under UK GDPR. We will always obtain your explicit, specific consent before collecting or processing any DNA samples.<\/p>\n<p>Additional processing for patients aged 13-16:<\/p>\nWhen a patient is aged 13-16, we collect additional information from their parent or legal guardian, including their name, contact details, and relationship to the young person. Results are communicated to the parent\/guardian rather than directly to the young person. Parental\/guardian consent is mandatory for all patients in this age group. A Gillick competence assessment is conducted to determine the young person&#8217;s level of involvement in the consent process<\/div>\n<div>\u00a0<\/div>\n<h3 class=\"s9\"><span class=\"s6\">15. How We Store Your Healthcare Data Securely<\/span><\/h3>\n<h4 class=\"s13\"><span class=\"s12\">15.1 Our Technology Partners<\/span><\/h4>\n<p>\u00a0<\/p>\n<p class=\"s4\"><em><span class=\"s14\">Halaxy (Clinical Patient Management System):<\/span><\/em><\/p>\n<p class=\"s4\"><span class=\"s8\">What we store: Patient clinical records, medical history, procedure notes, consent forms<\/span><\/p>\n<div class=\"s4\"><span class=\"s8\">Location: European Union data centers (eu.halaxy) &#8211; Germany, Netherlands, Ireland<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Security: 256-bit bank-grade encryption at rest and in transit, TLS\/SSL, daily backups<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Data residency: All patient data stored and processed within EU; no transfers outside EU<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">GDPR compliance: Full GDPR compliance for EU users<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Data Processing Agreement: Signed 09 February 2026<\/span><\/div>\n<div class=\"s4\">\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Access: Restricted to authorised clinical staff only, secure login<\/span><\/div>\n<div>\u00a0<\/div>\n<p class=\"s4\"><em><span class=\"s14\">Connecteam (Workforce and Appointment Management):<\/span><\/em><\/p>\n<div class=\"s4\"><span class=\"s8\">What we store: Staff records, appointment scheduling, GPS tracking, training documentation, non-clinical operational data<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Location: Primary servers in Germany (AWS Frankfurt), additional infrastructure in Netherlands (Azure) and Ireland (backup)<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Data residency: All core data processing in EU; any US sub-processors use Standard Contractual Clauses<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Security: ISO 27001 certified, SOC 2 Type II compliant, encrypted<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Data Processing Agreement: Signed 09 February 2026<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Access: Restricted to authorised staff only, protected by two-factor authentication<\/span><\/div>\n<div>\u00a0<\/div>\n<p class=\"s4\"><em><span class=\"s14\">Infomaniak (Document Storage, Email, and Website Hosting):<\/span><\/em><\/p>\n<div class=\"s4\"><span class=\"s8\">What we store: Archived records, policies, email communications, website hosting<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Location: Switzerland (GDPR adequate country)<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Security: ISO 27001 certified, encrypted data centers, TLS\/SSL<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Data Processing Agreement: Signed 07 February 2026<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Email: Our business emails are also hosted by Infomaniak<\/span><\/div>\n<div>\u00a0<\/div>\n<div class=\"s4\"><span class=\"s8\">Website: Forms hosted securely with SSL\/TLS encryption<\/span><\/div>\n<div>\u00a0<\/div>\n<div>\n<p><em>Egress (UK) &#8211; Secure Email Platform for Results Delivery:<\/em><\/p>\n<p>What we use it for: Sending your blood test results and DNA test results securely as password-protected PDF documents<\/p>\n<p>How it works: You receive two separate emails &#8211; one containing your results as a password-protected PDF, and a second email containing the password to open it<\/p>\n<p>Location: UK data centres<\/p>\n<p>Security: End-to-end encryption, password protection, delivery confirmation tracking<\/p>\n<p>Data Processing Agreement: Signed 07 February 2026.<\/p>\n<p>Access: Only the Registered Manager sends results via Egress<\/p>\n<p>For patients aged 13-16: Results are sent to the parent\/legal guardian&#8217;s email address, not the young person&#8217;s<\/p>\n<\/div>\n<p class=\"s4\">\u00a0<\/p>\n<h3 class=\"s9\"><span class=\"s6\">16. Who We Share Your Healthcare Data With<\/span><\/h3>\n<p class=\"s4\"><span class=\"s8\">We only share your information when necessary and lawful:<\/span><\/p>\n<h4 class=\"s13\"><span class=\"s12\">16.1 The Laboratory Processing Your Samples<\/span><\/h4>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">We send your blood samples with: name, date of birth, test requested, and any clinically relevant information<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Purpose: So the laboratory can process your samples and return results<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Examples: NHS hospitals, private testing companies (Blue Horizon, Medichecks, Thriva, etc), GP-ordered tests<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Legal basis: Contract (part of service you requested) + Healthcare provision<\/span><\/div>\n<p class=\"s4\">\u00a0<\/p>\n<h4 class=\"s13\"><span class=\"s12\">16.2 Your GP or Referring Clinician<\/span><\/h4>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">We may share: confirmation that sample was collected, any procedural complications, test results (when received and authorized)<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Results sharing: Test results may be securely transmitted to your referring clinician via encrypted email or secure clinical systems (with your authorization)<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Purpose: Continuity of care, clinical responsibility, ensuring results reach appropriate healthcare provider<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Security: All results transmitted via secure, encrypted means only (never plain email)<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Legal basis: Healthcare provision, Contract (as part of service arrangement)<\/span><\/div>\n<p class=\"s4\">\u00a0<\/p>\n<h4>16.3 DNA Testing Laboratories<\/h4>\n<ul>\n<li>We send your DNA samples with: name, date of birth, sample identification, and test requested<\/li>\n<li>Purpose: So the laboratory can process your DNA test and return results<\/li>\n<li>Examples: EasyDNA, DDC (DNA Diagnostics Center), and other accredited partner laboratories<\/li>\n<li>Legal basis: Explicit consent (mandatory for genetic data) + Contract<\/li>\n<li>Results: Returned to Coleebri Health and forwarded to you securely via Egress<\/li>\n<li>Important: Your DNA data is classified as &#8216;genetic data&#8217; under UK GDPR and receives additional protection. We will always obtain your explicit consent before any DNA sample is collected or processed.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<h4 class=\"s13\"><span class=\"s12\">16.4 We NEVER Share Your Data With<\/span><\/h4>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Marketing companies<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Social media platforms<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Data brokers or list sellers<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Third parties for their own purposes<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Anyone outside UK\/EEA without appropriate safeguards<\/span><\/div>\n<p class=\"s4\">\u00a0<\/p>\n<h4 class=\"s9\"><span class=\"s6\">17. How Long We Keep Your Healthcare Data<\/span><\/h4>\n<div class=\"s4\">\n<h5>Section 17: How Long We Keep Your Data<\/h5>\n<table>\n<tbody>\n<tr>\n<td width=\"224\">\n<p>Data Type<\/p>\n<\/td>\n<td width=\"224\">\n<p>Retention Period<\/p>\n<\/td>\n<td width=\"224\">\n<p>Reason<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"224\">\n<p>Clinical records (blood tests)<\/p>\n<\/td>\n<td width=\"224\">\n<p>8 years after last treatment<\/p>\n<\/td>\n<td width=\"224\">\n<p>NHS guidance, clinical claims<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"224\">\n<p>Photos (bedside ID verification)<\/p>\n<\/td>\n<td width=\"224\">\n<p>30 days (automated deletion)<\/p>\n<\/td>\n<td width=\"224\">\n<p>Appointment verification only<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"224\">\n<p>Staff records<\/p>\n<\/td>\n<td width=\"224\">\n<p>6 years after leaving service<\/p>\n<\/td>\n<td width=\"224\">\n<p>Employment law, CQC compliance<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"224\">\n<p>DNA test results<\/p>\n<\/td>\n<td width=\"224\">\n<p>8 years after test<\/p>\n<\/td>\n<td width=\"224\">\n<p>Clinical records retention, legal claims<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"224\">\n<p>DNA samples (at laboratory)<\/p>\n<\/td>\n<td width=\"224\">\n<p>Destroyed after testing<\/p>\n<\/td>\n<td width=\"224\">\n<p>Laboratory policy, data minimisation<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td width=\"224\">\n<p>Egress email delivery confirmations<\/p>\n<\/td>\n<td width=\"224\">\n<p>8 years<\/p>\n<\/td>\n<td width=\"224\">\n<p>Clinical records audit trail<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u00a0<\/p>\n<\/div>\n<h4 class=\"s9\"><span class=\"s6\">18. Your Rights Regarding Healthcare Data<\/span><\/h4>\n<p class=\"s4\"><span class=\"s8\">You have the same rights over your healthcare data as described in the main privacy policy, plus healthcare-specific considerations:<\/span><\/p>\n<p>\u00a0<\/p>\n<h4 class=\"s13\"><span class=\"s12\">18.1 Right of Access (Subject Access Request)<\/span><\/h4>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">You can request a copy of your complete clinical record<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">All photos taken during your appointment<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Audit logs showing who accessed your records and when<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">We will respond within 1 month\u00a0<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Contact: health@coleebri.com\u00a0<\/span><\/div>\n<p class=\"s4\">\u00a0<\/p>\n<h4 class=\"s13\"><span class=\"s12\">18.2 Right to Erasure<\/span><\/h4>\n<p class=\"s4\"><span class=\"s10\">We CANNOT delete:<\/span><\/p>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Clinical records within the 8-year legal retention period<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Records needed for legal claims or regulatory investigation<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Records required by professional standards<\/span><\/div>\n<p>\u00a0<\/p>\n<h4 class=\"s9\"><span class=\"s6\">19. Changes to This Privacy Policy<\/span><\/h4>\n<p class=\"s4\"><span class=\"s8\">We review this privacy policy:<\/span><\/p>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Annually (minimum)<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">Following any data breach or security incident<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">When data processing activities change significantly<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">When laws or regulations change<\/span><\/div>\n<div class=\"s4\"><span class=\"s11\">\u2022 <\/span><span class=\"s8\">After CQC inspections or ICO guidance updates<\/span><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>13. Healthcare Services: Additional Information Coleebri Health provides healthcare services (mobile phlebotomy). This section provides additional information about how we process your personal data when you use our clinical services, beyond the general website data processing described above. Regulatory status: \u2022 Care Quality Commission (CQC): Registration in progress \u2022 ICO Registration: ZB943661 \u2022 Clinical Governance:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":990262,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-989453","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.9 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacy Notice (UK) - Coleebri Health<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Notice (UK)\" \/>\n<meta property=\"og:description\" content=\"13. Healthcare Services: Additional Information Coleebri Health provides healthcare services (mobile phlebotomy). This section provides additional information about how we process your personal data when you use our clinical services, beyond the general website data processing described above. Regulatory status: \u2022 Care Quality Commission (CQC): Registration in progress \u2022 ICO Registration: ZB943661 \u2022 Clinical Governance:...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/\" \/>\n<meta property=\"og:site_name\" content=\"Coleebri Health\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-08T16:23:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/legal\\\/privacy-notice-uk\\\/\",\"url\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/legal\\\/privacy-notice-uk\\\/\",\"name\":\"Privacy Notice (UK) - Coleebri Health\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/#website\"},\"datePublished\":\"2025-04-26T18:35:26+00:00\",\"dateModified\":\"2026-02-08T16:23:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/legal\\\/privacy-notice-uk\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/health.coleebri.com\\\/en\\\/legal\\\/privacy-notice-uk\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/legal\\\/privacy-notice-uk\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/health.coleebri.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Legal\",\"item\":\"https:\\\/\\\/health.coleebri.com\\\/fr\\\/juridique\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Privacy Notice (UK)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/\",\"name\":\"Coleebri Health\",\"description\":\"Empowering potential, shaping tomorrow.\",\"publisher\":{\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/#organization\",\"name\":\"Coleebri Health\",\"url\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/health.coleebri.com\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/Asset-46@3x.png\",\"contentUrl\":\"https:\\\/\\\/health.coleebri.com\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2025\\\/02\\\/Asset-46@3x.png\",\"width\":2205,\"height\":715,\"caption\":\"Coleebri Health\"},\"image\":{\"@id\":\"https:\\\/\\\/health.coleebri.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Privacy Notice (UK) - Coleebri Health","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/","og_locale":"en_GB","og_type":"article","og_title":"Privacy Notice (UK)","og_description":"13. Healthcare Services: Additional Information Coleebri Health provides healthcare services (mobile phlebotomy). This section provides additional information about how we process your personal data when you use our clinical services, beyond the general website data processing described above. Regulatory status: \u2022 Care Quality Commission (CQC): Registration in progress \u2022 ICO Registration: ZB943661 \u2022 Clinical Governance:...","og_url":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/","og_site_name":"Coleebri Health","article_modified_time":"2026-02-08T16:23:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/","url":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/","name":"Privacy Notice (UK) - Coleebri Health","isPartOf":{"@id":"https:\/\/health.coleebri.com\/en\/#website"},"datePublished":"2025-04-26T18:35:26+00:00","dateModified":"2026-02-08T16:23:51+00:00","breadcrumb":{"@id":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/health.coleebri.com\/en\/legal\/privacy-notice-uk\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/health.coleebri.com\/"},{"@type":"ListItem","position":2,"name":"Legal","item":"https:\/\/health.coleebri.com\/fr\/juridique\/"},{"@type":"ListItem","position":3,"name":"Privacy Notice (UK)"}]},{"@type":"WebSite","@id":"https:\/\/health.coleebri.com\/en\/#website","url":"https:\/\/health.coleebri.com\/en\/","name":"Coleebri Health","description":"Empowering potential, shaping tomorrow.","publisher":{"@id":"https:\/\/health.coleebri.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/health.coleebri.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/health.coleebri.com\/en\/#organization","name":"Coleebri Health","url":"https:\/\/health.coleebri.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/health.coleebri.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/health.coleebri.com\/wp-content\/uploads\/sites\/12\/2025\/02\/Asset-46@3x.png","contentUrl":"https:\/\/health.coleebri.com\/wp-content\/uploads\/sites\/12\/2025\/02\/Asset-46@3x.png","width":2205,"height":715,"caption":"Coleebri Health"},"image":{"@id":"https:\/\/health.coleebri.com\/en\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/pages\/989453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/comments?post=989453"}],"version-history":[{"count":32,"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/pages\/989453\/revisions"}],"predecessor-version":[{"id":991542,"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/pages\/989453\/revisions\/991542"}],"up":[{"embeddable":true,"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/pages\/990262"}],"wp:attachment":[{"href":"https:\/\/health.coleebri.com\/en\/wp-json\/wp\/v2\/media?parent=989453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}